Clients come to FORLOOP when they’re looking for a reliable integration partner who can bring to life their business strategy through technological solutions.

Aviation

FORLOOP brings over 40 years of specialist expertise in the airline industry, managing and delivering major systems integrations for critical areas within the business.

Airline operations & processes impacting customer experience:

• Commercial systems & operations

• Fight operations, scheduling & routes

• Ground operations, airport based processes

• Engineering & aircraft maintenance

• inter-departmental business units, including HR, Payroll, IT & Finance

Airport processes:

• Flight information displays

• International check-in clearance, requiring integration with government

• immigration departments

• Passenger boarding

• Integration with disruption management systems

Engineering & aircraft maintenance:

• Integrating with manufacturers such as Airbus, Boeing, GE, Rolls Royce

• Working with aircraft maintenance systems such as Trax

• Integrating with auditing and warranty systems

Here at FORLOOP we assume accountability and responsibility for the solution, end-to-end. We provide 24/7 support and maintenance, and have onshore and offshore teams, all working in association with our international partners.

Our onshore, offshore capability, enables us to provide greater flexibility and best-fit resourcing for the design and delivery of your solution.

Air-Ground

FORLOOP has in-depth expertise and experience in air-ground messaging.
Our staff were instrumental in establishing Jetstar's own air-ground infrastructure in Australia & New Zealand, as well as integrating with international service providers ARINC & SITA.

In 2014, FORLOOP joined forces with ARINC, creating a compelling alliance that leverages FORLOOP's expertise across ARINCs operations including networks, airlines and airports.

This relationship gives FORLOOP access to ARINCs international network and opens opportunities for relationships with airlines & airports around the world, including military operators.

The FORLOOP ARINC alliance now opens the door for clients to have global access to proven fit-for-purpose solutions delivered globally. Another reason to choose FORLOOP – together we are moving the industry forward.

Our main air-ground work is with JetStar.

Transport & Logistics

FORLOOP has delivered solutions across several areas within transport and logistics:

• Vehicle tracking and monitoring

• Job despatch systems

• Fleet management

• Customized communication frameworks

• Emergency and rescue processes

• Product consignment, manifesting, management & tracking systems

• National & international systems

Our solutions have benefitted clients who have operated taxi fleets, national fleet of concrete trucks and parcel delivery across national & international routes.

FORLOOP have designed new tracking and communication frameworks that covered dispatching, location, emergency, fleet management.

Our clients have included Bombardier, Australia Post, Sigtec and Pioneer / Hanson.

Fulfilment

FORLOOP has delivered solutions in the these fulfilment areas:

• Electronic lodgement & processing of bulk mail

• Mail lodgement, processing & distribution

• Printing & inserting services

• Managing of dedicated client contracts

• Pricing

• Electronic manifesting of international mail

• History manifesting

• Account management

• Delivery & reconciliation

• Consignment management & printing, including 24/7 support & maintenance

• Mail holding & re-direction services

• Online registration

• Forms submission & printing

• Customer verification process

• Credit card charge transactions

• Renewal & cancellation services

For over 10 years, our solutions have continued to benefit Australia’s national mail carrier, Australia Post.

Our clients / projects have included Australia Post, iCads, eLms, eLetter, mail redirection.

Mobile Communications

At FORLOOP we apply innovative thinking to everything we do. We use mobile technologies to meet client needs, while also enabling clients to enter new territory or capitalize on new market opportunities.

Our experience covers research and development, product design and creation.

Some of our solutions include:

• Fire-safety systems

• customization of off-the-shelf products

• Personal wire-less communications

• Trunking systems

• Urban & rural cellular systems

• Train communication systems

• Public/private communication networks

Our solutions have benefitted clients with very specific needs, typically highly complex needs that require high levels of innovation. Many of these solutions have been trialed in Australia, later to be released in Europe, US, Africa and South America.

FORLOOP gives clients the benefit of highly sought expertise in the design and delivery of mobile solutions in an ever-changing mobile communications world.

Our clients have included Sigtec, Agilent, Adacel, Motorola, OpenAir, Invetech.

Mobile Workforce

FORLOOP has delivered solutions that extended business processes to the mobile workforce allowing them to operate more efficiently while on the road.

These efficiencies are delivered not only through business improvement, but also by immediate access to information and same “look and feel” experience. This approach reduces complexity and minimizes change management efforts, typically associated with the introduction of new solutions and technologies.

Solutions developed:

• Operating systems & applications for Hand held devices

• New hand-held applications for the early 2000 equivalent of today’s iPhone

• A universal hub to deliver content across multiple interfaces

• Wireless dispatch systems, including ongoing support & maintenance

By working with FORLOOP you can benefit from a deep understanding of business process, combined with a solid background in innovative R&D programs in the mobility space. This will enable us to build robust fit-for-purpose solutions in line with your business strategy.

Our clients have included
Sigtec, Hewlett Packard, OpenAir, Pioneer/Hanson.

Government

FORLOOP has worked on a wide range of government projects, both at the federal and state level of governments.

Exposure to the government sector has given FORLOOP an understanding of working within government frameworks, evidenced by our presence on the following panels:

• E-services panel of the Victorian Government until 2010

• Federal Government IT panel, ESA, supplier, 2006 - 2007

• Federal Government panel, Department of Transport & Regional Services, 2006-2008

• Department of Infrastructure, Victorian Government, 2006 - 2008

Solutions we’ve delivered:

• Metropolitan Train Control Management System - process & business requirements, solution architecture & implementation plan.

• Regional Individual Support Packages Consolidation System – ‘As-is’ and ‘to-be’ business requirements, gap / impact analysis, design of program to develop & deploy the system.

• Software Engineering Australia Portal for CMMI equivalent accreditation program - process & business requirements, solution architecture, design, development & implementation.

• Commercialisation of X-ray Ultra Microscope for CSIRO – end-to-end delivery of a X-ray control system and microscope image processing module into a stand-alone commercial application.

• The delivery of key modules for a significant case management initiative within the human services sector, including a fully customized document generation solution.

FORLOOP are regularly identified as being able to deliver innovative solutions working within the financial & regulatory constraints of government, often where competitors are not.

Our creative ‘outside the square’ thinking combined with our flexible business approach makes FORLOOP a compelling business integration partner, and partner of choice.

Clients have included DHS, Australia Post, SEA, Department of Infrastructure, and CSIRO.

Education

FORLOOP were engaged by University organisations and brokers to manage programs of work that included a combination of business, applications and infrastructure projects.

Responsibilities and Outcomes of the programs:

• Program Managed a team of 20+ people, including Project Managers and Business Analysts.

• Ability to centralize & commercialise the IT function for intra-departmental service and support.

• Introduced service delivery processes and tools to enable the IT Department to raise to CMMI-3 Level.

• Facilitation and co-ordination of workshops across business and IT to provide input into a new 5 year IT Strategy together with the CIO, for common shared services.

• Introduced the concept of an IT Business Engagement role as a customer service delivery position.

• Business Case Mobilisation for a program of works to streamline University & TAFE operational & reporting aspects of their student, HR & financial processes

FORLOOP is also able to provide strategic guidance and direction on new programs and platforms. One of these examples is IELTS Australia that brought together a partnership between British Council and IDP.

IELTS engaged FORLOOP to carry out an “as is” & “to be” process analysis & business requirements exercise which FORLOOP undertook through the facilitation of a series of workshops with key stakeholders from all over the world. The aim was to identify a holistic & uniform business process across all core business functions so that solution options for an enterprise wide platform could be evaluated and applied to every aspect of their core business

As FORLOOP is heavily grounded in business reality, knowledgeable in multiple management frameworks, and agile in solution delivery, educational clients can seriously benefit from our ability to find the sweet spot between business & IT to ensure delivery & business satisfaction.

Clients have included Swinburne University, IDP.

Financial Services

Within our team at FORLOOP we have experience in HR & finance systems integration for major national and international financial institutions, and other sectors including FMCG, telecommunications and Airlines.

Solutions delivered:

• Process & business analysis and design for the configuration and customization of “off-the-shelf” enterprise financial products.

• Program management for the implementation of HR Payroll & Company financial systems

• Major integration with active directory platforms to streamline HR system across the whole ERP enterprise.

• The development & delivery of an HR platform to enable modeling of remuneration for employee packaging.

Clients can benefit from our teams’ broad exposure to the implementation of financial solutions across a wide range of sectors that brings true tangible value to the table.

FORLOOP staff have worked with NAB and ANZ.

Manufacturing

In the manufacturing sector FORLOOP helps to deliver products and services that enhance the automation of manufacturing and maintenance processes.

Solutions we’ve delivered:

• The research, development and delivery of manufacturing test equipment deployed on Fujitsu’s assembly line of their Optical Subscriber Multiplexer (FSX2000) to automatically simulate and test all of its functionality to ensure appropriate yield levels are achieved in manufacturing. This product has been rolled out by Optus, a national telecommunications carrier, as part of their national network.

• The development and implementation of a test system, deployed in the assembly line of the locally built Toyota Camry to test the in-car telemetry computer.

• The development and delivery of a diagnostics application that executed functional tests of the in-car telemetry computer & provided diagnostics to aid vehicle servicing through their national dealer network.

Clients benefit from FORLOOP’s all-encompassing capability that covers research and development, technological expertise, product definition and implementation to ensure the right level of quality output from your manufacturing process.

Working with FORLOOP gives clients assurance that quality benchmarks are met, time and time again.

Clients include Fujitsu, Toyota and Australia Post.